Returns & FAQ's

Yes, you sure can send multiple gifts to different locations with our multi-shipping system! Just assign each item to a specific address directly in the shopping cart.

We offer Same Day gift delivery in Perth and overnight gift delivery Australia Wide. 

If you'd like to update or add a gift message, please contact us via email asap as soon as possible minutes so we can make the changes to your order.

We will hand-pick the perfect gift box to showcase your masterpiece! We carefully consider the nature of the gift and the gender of the recipient to ensure the packaging and finishing touches are thoughtfully tailored to the person and occasion—because everyone and every gift is unique!

Absolutely, we do—and we love every moment of it! We feel that personally written greeting cards are the best way to personalise your gift even further. 

Please notify us as soon as possible if you have entered an incorrect address.  If the gift box has already left Boxt HQ we will do our best to have it redirected and a redelivery fee will be applicable. 

At Boxt we understand that plans can change. If you need to cancel your gift box delivery, just let us know and we’ll do our best to assist you.  If your delivery has already left Boxt HQ it cannot always be recalled and if it is possible there will be a fee to have the gift box sent back to Boxt.

If you qualify for a refund we will refund your payment immediately back to you via your original payment method.  Confirmation will be sent from us and also a receipt from the financial institution through which you paid.

All our gifts are packaged with the upmost care of the products in mind but if your order does arrive damaged, please notify our team within 24 hours and we will send a replacement out to your recipient immediately or come up with a suitable solution for you.   Please note proof will need to be supplied by way of a photo.  This is not only for proof purposes but also helps us to assess whether to replace, refund or credit your item.

Yes! Boxt offers same-day gift delivery across the Perth metro area for orders placed before 2pm (AWST), Monday to Friday. We're proudly based in Perth and know the local area inside out — that’s why we’re able to offer fast, reliable same-day service across a wide range of suburbs.

We deliver same-day to most Perth metro suburbs, including but not limited to:

Inner city & central suburbs
Perth CBD, East Perth, West Perth, Northbridge, Highgate, Mount Lawley, Leederville, Subiaco, North Perth, South Perth, Victoria Park and more!

Northern suburbs
Joondalup, Duncraig, Hillarys, Clarkson, Currambine, Balcatta, Yokine, Dianella, Scarborough, Innaloo and more!

Southern suburbs
Fremantle, Hamilton Hill, Bicton, Booragoon, Applecross, Willetton, Canning Vale, Cockburn, Rockingham and more!

Eastern suburbs
Guildford, Bassendean, Morley, Maylands, Ascot, Belmont and more!

Western suburbs
Claremont, Cottesloe, Nedlands, Floreat, City Beach, Wembley

If you're unsure whether we deliver same-day to a specific suburb, just pop the postcode into our checkout — we’ll let you know straight away. You can also reach out to our friendly team and we’ll happily check for you.