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Freighting Information

Western Australia

Area Delivery Time 1st item Additional Items
Perth Inner
Metro Area
Same Day Delivery - for orders received by 10am WST that day otherwise delivery will occur the following business day $10.00 $5.00
Perth Outer Metro Same Day Delivery - for orders received by 10am WST that day otherwise delivery will occur the following business day $15.00 $5.00
WA Country 2 – 5 Working Days.  For a more accurate estimation please see our freight estimator in the shopping cart or contact our customer service team. $15 up to 5kg Gifts over 5kg will attract an additional $10 fee per kg.

Victoria

Area Delivery Time 1st item Additional Items
Melbourne Metro Area Overnight delivery if order is placed before 2pm WST. $15.00 $5.00
Victoria Country Overnight delivery if order is placed before 2pm WST. $15.00 $5.00

New South Wales

Area Delivery Time 1st item Additional Items
Sydney Metro Area Overnight delivery if order is placed before 2pm WST. $15.00 $5.00
NSW Country Overnight delivery if order is placed before 2pm WST. $15.00 $5.00

Queensland

Area Delivery Time 1st item Additional Items
Brisbane Metro Area Overnight delivery if order is placed before 2pm WST. $15.00 $5.00
QLD Country Overnight delivery if order is placed before 2pm WST. $15.00 $5.00

South Australia

Area Delivery Time 1st item Additional Items
Adelaide Metro Area Overnight delivery if order is placed before 2pm WST.  $15.00 $5.00
Adelaide Country Overnight delivery if order is placed before 2pm WST.  $15.00 $5.00

Australian Capital Territory

Area Delivery Time 1st item Additional Items
Canberra Metro Area Overnight if order placed before 2pm WST. Please note only gifts marked “Freight Friendly” can be sent interstate. $10.00 $10.00
Canberra Metro Area 2-5 Working Days. Please note only gifts marked “Freight Friendly” can be sent via Australia Post. Please Note. Due to deliveries being harder to control with Australia Post we are unable to apply our 100% Guarantee. $6.00 $6.00
ACT Country Overnight if order placed before 2pm WST. Please note only gifts marked “Freight Friendly” can be sent interstate. Due to deliveries being harder to control in Country ACT locations we are unable to apply our 100% Guarantee. $10.00 $10.00
ACT Country 2-5 Working Days. Please note only gifts marked “Freight Friendly” can be sent via Australia Post. Please Note. Due to deliveries being harder to control with Australia Post we are unable to apply our 100% Guarantee. $6.00 $6.00
Canberra Metro Area and ACT Country Up to 10 Working Days. Please Note. Due to deliveries being harder to control with Road Freight to we are unable to apply our 100% Guarantee. $35.00 $25.00

Northern Territory

Area Delivery Time 1st item Additional Items
Darwin & Northern Territory Country 1-2 days delivery if order is placed before 2pm WST. $15.00 $5.00

Tasmania

Area Delivery Time 1st item Additional Items
Hobart Metro Area Overnight delivery if order is placed before 2pm WST.  $15.00 $5.00
Tasmania Country Overnight delivery if order is placed before 2pm WST.  $15.00 $5.00

Boxt is proud to offer customers our fabulous Same Day / Next Day delivery service to Metro areas, all delivery dates are requested and not guaranteed. Regional areas can take longer than indicated above. For more accurate delivery information to regional areas, please contact us on Livechat and we can give you an estimated time of delivery. 

Click on the map above to determine estimated delivery times to your requested destination.

Please ensure your delivery address provided is correct including Business or Hospital name if required. Freight labels are automatically generated from the information you provide on your order. For any changes to the delivery address, these must be placed prior to dispatch from our warehouse and we will accomodate your request wherever possible. Please note this may incur additional fees or delays in delivery times. 

Delivery times

Gifts are delivered during business hours 9am to 5pm Monday to Friday. All orders placed on weekends or public holidays will be delivered (Perth Metro) or despatched (Outer Perth Metro and National) next working day.

Redelivery Charges

Unfortunately there are times when it is necessary to charge a redelivery fee. Systems are in place to ensure the occurrence of redelivery fees is kept to a minimum.  The following situations will incur a re-delivery fee.

  • Incorrect or insufficient recipient address information provided by the customer
  • Delivery address is unattended with no safe place to leave the gift i.e. multistorey units, property exposed to a busy road, bad weather
  • Delivery address is inaccessible i.e. locked gate, guard dog
  • No Authority to leave is given 

Return Charges

If you select NO Authority to leave, additional charges will be incurred if returned to the local Post office for collection. If the gift is not collected within 5 working days and returned to Boxt, additional courier return fees will be incurred, 

Delivery to Business Address

If your gift is being delivered to a Business please ensure that you enter the name of the business or Company

Delivery to Hospitals

When ordering items for delivery to a hospital please ensure that the recipient will still be admitted at time of delivery. Please include as much information as possible, including a ward and room number if available, this will help ensure your gift is distributed correctly within the hospiatl upon delivery. Redelivery will incur an additional delivery fees.

Request for Call on Delivery/Specific delivery time 

Although we will pass on any additional information to our couriers, we are unable to guarantee a call prior to or on delivery or s specific delivery window

Questions
If you have any concerns or queries regarding your delivery please contact the Boxt team on 1300 79 10 79 or email admin@boxt.com.au. We are here to help you!